Find answers to common questions about our foreign exchange and money transfer services.
Canada Xchange is a Canadian Fintrac Registered Money Service Business that provides cross-border payment services and foreign exchange services with better rates than traditional banks.
We consistently offer better exchange rates than traditional banks. Our competitive rates help you save money on every transaction, whether you're sending money abroad or exchanging currencies.
Yes, we are fully regulated by FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) as a registered Money Service Business, ensuring compliance with all Canadian financial regulations.
Transfer times vary by destination, but most transfers are completed within 1-3 business days. We also offer same-day transfer options for urgent transactions.
We support money transfers to over 190 countries worldwide, making it easy to send money to family, friends, or business partners globally.
Our fees are transparent and competitive. The exact fee depends on the transfer amount, destination, and payment method. We always show you the total cost upfront with no hidden fees.
Security is our top priority. We use bank-level encryption and security measures to protect your personal and financial information. All transactions are monitored and comply with Canadian anti-money laundering regulations.
We accept various payment methods including bank transfers, debit cards, and credit cards. The available options may vary depending on your location and the destination country.
Yes, for security and regulatory compliance, you'll need to create an account and verify your identity before making transactions. This helps us ensure the safety of your funds and comply with Canadian regulations.
We offer specialized business solutions including volume discounts, dedicated support, risk management tools, and API integration for businesses with regular foreign exchange needs.
Once you initiate a transfer, you'll receive a tracking number that allows you to monitor the status of your transaction in real-time through our website or mobile app.
Our customer support team is available to help you with any questions or issues. You can contact us through phone, email, or live chat during business hours.
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CanadaXchange is managed and verified by the Canadian regulatory agencyFINTRAC (#C100000366)for your peace of mind. CanadaXchange, with many years of experience in Exchanging services, is one of the most trusted currency exchanges in Canada.